Drive business agility with AI infused business insights on View360 platform.
Leverage our business impact platform to manage end to end business experience of your organization. Identify your Return on Experience (ROX) gaps across customer, employee, organization and leadership experience.
Maximize your Return on Experience efforts with predefined ROX triggers on our platform to identify gaps and impact on your customers and employees. Its time we look beyond customer experience to overall business experience your organization delivers.
Our no code Application as a Service (APaaS) platform offers a wide range of solution offerings along with customizable options to suit specific needs of your organization. Native integrations and open source ensure secure and scalable transformation.
Performance and Talent Management
Project & Field Management
HR and People analytics
Front and Back Office Management
Paperless Automation & RPA
Omni Channel Management
Customer Success Management
Real time Business Insights
Pattern and Trend Analytics
Customized Dashboards and Alerts
You are free to download all our case studies and create solutions to overcome your challenges.
“We have significantly improved both our on-field operational efficiency and resource utilization with the new custom application. Automated and unified reporting helps easy data analysis, providing predictive inspection insights and identifying threats before they become incidents. The team at Epik was able to see our vision and was always keen to listen and understand our needs.”
Digitize the Paper-Based Business Workflow to a Cloud-Based Architecture.
Human Error Rate Reduction of 95%
Reduced Maintenance Effort by 32%
Improved Reporting Time by 65%
Digital Process Transformation Increased Overall Productivity by 17%
Our onfield data collecting has been streamlined with the new solution. Also, automating time-consuming tasks within the QC checklist has reduced manual work for the mortgage operations team and increased our activation
20% Robotic Process Automation Reduced Work Loads
20% Customers identified to be upgraded
40% Improvement in Card uptake
42% Activation Rate achieved
98% Data sources engaged for trigger management
“Leveraging View 360, a Business Platform, we are now better placed with our operations & fieldwork. We are now focusing more on our customer requirements and delivering an excellent service experience rather than just being preoccupied with spreadsheets. View 360 is highly adaptable to our browser and runs smoothly on multiple devices like tablets, iPhones, and iPad.”
The tech-admin time is reduced by 50%
Managed to save 30% of our time for customer requests and team management
50% increase in received and following execution of requests
The automated reports have improved our department productivity by 40%.
51% of emails automated to track crucial information
Our client has been providing natural gas and electricity to its customers for many years. The provider currently serves 5.2 million households.
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Leading Travel Insurance Company is a Division of Community Insurance Agency, Inc. It is a one-stop-shop for international insurance options. It provides coverage for Non-U.S.
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