The Client
The Travel And Holiday company is a premier adventure resort, located on a 300-acre, lake-side property in Kent, Connecticut. The Travel And Holiday company makes a dedicated effort to attract traveler’s interaction offline by creating unforgettable experiences of comfort and relaxation by creating a sense of exhilaration with adventures and blissful moments with friends, both old and new.
The Challenge
The Travel And Holiday company was facing logistics management issues in each camping trip. Every aspect of their camp bookings was manually cross co-related with each camping season, it was buggy, prone to human errors, and was resulting in customer satisfaction issues. We were tasked with -
- Creating a consolidated online interface that can be a single entry point for all types of camps.
- Implementing a social media engagement strategy.
- Helping with online reputation management by interacting with thousands of camp participants during and after their trips.
