Club Getaway

Industry:Travel

47%

Reduction of Errors with AI Analytics

99%

Rise in New User Acquisition

100%

Increase in Integrated Social Engagement

The Client

Club Getaway is a resort that offers indoor and outdoor adventure. The company has welcomed vacationers from all over the world since 1946. Over more than seven decades of operation. Club Getaway has learned the most sought-after activities and culinary preferences of travelers. The organization’s vast experience has helped them craft and refine the perfect vacations for their global audiences.

The Challenge

Challenged by logistical management, Club Getaway needed a Digital Process Transformation Solution. Current manual processes were problematic, prone to human errors and sometimes resulting in customer dissatisfaction. Additionally, Club Getaway wanted Brand Management assistance and (through our Solution Design & Development service) an interface to act as a single, unified point of entry.

Solutions Provided

A consolidated and customized solution based on Club Getaway's brand message, "We’ve perfected the art of getting away."
A single-login interface for businesses and families to review available activities.
A cloud software service with predictive modeling to automate and distribute schedules.
Brand Management services offering an environment in which the staff could directly engage with social audiences.
A complete Customer Experience Transformation solution that included Live Social Media interaction during camps and other adventures.

Impact On Brand

Our strategic User Acquisition Plan helped the awareness of the brand grow by 57%.
Our post across all Digital Channels helped raise audience engagement grow by 45%.
Our Marketing Automation plan reduced the marketing budget by 30%.
Our plan of strategic marketing increased relevant inquiries by 45%.
Our real-time dashboard analyzed over 25 Key Marketing Automation Indicators providing the brand with Improved Agility.

SERVICES DELIVERED

Digital Process Transformation

Cloud Transformation

Brand Management

Make Your Business Transformation a Reality

The power of today's new digital landscape is vast and growing. We are here to help you make a statement with a team that spans media, strategy, digital, data consulting, social media and workforce transformation.

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