Online Electronics Distributor

Industry: Technology

Rise in Weekly Backend Task Productivity
Operational Improvement
Inventory Accuracy (via Real-Time Display)

The Client

The Online Electronics Distributor is a wholesale low-voltage product distributor. Based in Charlotte, North Carolina, the company also offers customizable inventory, full product support, and inventory management. Since its founding in 2005, the Online Electronics Distributor has typically reduced its clients’ comprehensive materials expenses by 10 to 15 percent.

The Challenge

The Online Electronics Distributor is a wholesale distribution company of low voltage products and electronics which trades in over 10,000 products. It is based out of Charlotte, North Carolina, and has been locally owned and operated since 2005.

Solutions Provided

  • A three-phase process – development, staging, and live - with real-time client input for the error-free roll-out of new creative changes.
  • Backend access with a what-you-see-is-what-you-get (WYSIWYG) editor for easier IT administration.
  • An optimized solution utilizing advanced analytics, continuously updating itself based on real-time user behavior.
  • A real-time site dashboard to monitor and analyze 54 Solution Design & Development and Digital Process Transformation key performance indicators (KPIs).

Brand Impact

  • Our digital process transformation efforts helped us design a new SAAS engine that helped the company raise its backend task productivity by 50%
  • Our WYSIWYG editor helped the IT administrators improve backend operations by 90%
  • Our digital asset management solution helped increase the company's inventory accuracy by 100%
  • Our new digital brand presence increased the company's brand awareness by 11%
  • Our real-time analysis of user behavior helped increase customer engagement by 12%

Services Delivered

Solution Design and Development Services
Solution Design & Development
Digital Process Transformation Service
Digital Process Transformation
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