The Client
Omni Controls is a unique resource for testing and measurement equipment. Holding two General Services Administration contracts, the firm has recently optimized its browsing and ordering processes to better serve governmental agencies that want to benefit from the GSA Schedule pricing. With a customer base that is mainly in the US but expanding globally, Omni Controls focuses on speedy delivery and excellent service.
The Challenge
Omni Controls wanted to make it easier to meet customers’ equipment needs through an online store. The company wanted to enable customers to browse through thousands of products in a variety of ways ensuring they could easily find what they needed. Omni Channels also wanted to build sales traction for recently launched products. We were called in to strategize and craft solutions to tackle these challenges.
