The Client
Online B2B Distributor is a unique resource for testing and measurement equipment. Holding two General Services Administration contracts, the firm has recently optimized its browsing and ordering processes to serve better governmental agencies that want to benefit from the GSA Schedule pricing. With a customer base mainly in the US but expanding globally, Online B2B Distributor focuses on speedy delivery and excellent service.
The Challenge
The B2B Distributor wanted to implement a solution that would help it -
- Monitor inventory and make it easier to meet customers’ equipment needs faster.
- Track the delivery of their products and meet delivery deadlines on time.
- Optimize their processes to increase sales and reduce escalating company costs.
- Quickly transition from spreadsheets and manual tasks to cut down on human errors.
