Largest provider network in the US

Industry: Healthcare

Improved Patient Satisfaction
Improved Quality Of Care
Increased Abstinence Rates

The Client

Our client is an international provider of disease management and internet-based care coordination solutions for chronic behavioral health conditions.

The Challenge

The client wanted us to create a solution to address substance use disorders and behavioral health-related illnesses, that meet the needs of the new, value-based, technology-driven, healthcare economy while maintaining their legacy business.

Solutions Provided

  • Digital process transformation to move the outdated and antiquated paper-based database to a cloud-based architecture.
  • An agile and scalable cloud based healthcare management system.
  • Automate the delivery of client's proprietary healthcare advice through marketing automation.
  • An AI bot to provide real-time support on the brand portal.
Epikso Network Provider Case Study

Brand Impact

  • Our analytics driven insight improved quality of care 87%
  • Our scalable healthcare system streamlined the efficiency of patient care by 83%
  • Our machine learning solution increase abstinence rate by 62%
  • Our automated deliveries improved patient satisfaction and well-being 93%
Epikso Network Provider Case Study
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