Largest provider network in the US

Industry: Healthcare

93%

Improved Patient Satisfaction

87%

Improved Quality Of Care

62%

Increased Abstinence Rates

The Client

Our client is an international provider of disease management and internet-based care coordination solutions for chronic behavioral health conditions.

The Challenge

The client wanted us to create a solution to address substance use disorders and behavioral health-related illnesses, that meet the needs of the new, value-based, technology-driven, healthcare economy while maintaining their legacy business.

Solutions Provided

Digital process transformation to move the outdated and antiquated paper-based database to a cloud-based architecture.
An agile and scalable cloud based healthcare management system.
Automate the delivery of client's proprietary healthcare advice through marketing automation.
An AI bot to provide real-time support on the brand portal.

Brand Impact

Our analytics driven insight improved quality of care 87%
Our scalable healthcare system streamlined the efficiency of patient care by 83%
Our machine learning solution increase abstinence rate by 62%
Our automated deliveries improved patient satisfaction and well-being 93%