Facebook Case study on one of the largest financial services organization
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4.5 Million
Voted 5 Star Application
91%
Increased Market Penetration
89%
Increased Customer Satisfaction

The Client

Our client is one of the fastest growing mobile banking and payment market in the United States. It is leading the way with its “pocket banking” mobile solution, and a universal payment system for all banks in the US by providing leading customer solutions like single-click purchasing and contactless payments.

The Challenge

The client wanted to reach young customers and to do that they wanted us to design and release a new faster and more secure mobile application. They also wanted a corresponding backend solution that could process and track millions of transactions on the mobile application.

Solutions Provided

  • A modern application solution on iOS, Android, and Windows stores.
  • A universal mobile payment system on which the bank could conduct financial transactions.
  • A secure and scalable platform that enabled enhancements to user experience improvements and new functionalities integrations.
  • An automated marketing solution that targeted college students and young entrepreneurs.

Brand Impact

  • Our new omnichannel applications were voted with 5 stars by 4.5 million users.
  • Our faster one-touch payment systems increased customer satisfaction by 89%.
  • Our marketing initiatives helped us increase our penetration in the under 28 market by 91%
  • Our streamlined back end solution increased banking efficiency by 72%

Make Your Business Transformation a Reality

The power of today's new digital landscape is vast and growing. We are here to help you make a statement with a team that spans media, strategy, digital, data consulting, social media and workforce transformation.

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