Home Services Store
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30%
Increase in
User Acquisition
15%
Increase in
Brand Engagement
64%
Audience
Increased

Client

The Home Services Store is a full service, quality laundry, and dry cleaning pick-up and delivery company. The challenges the client was facing were competition and low brand penetration.

Summary of The Brief

We were tasked with managing their brand while increasing their brand awareness without deviating from the brand tone and message.

Solutions Provided

  • Identifying User Acquisition opportunities for Home Services Store and magnifying reach in neighboring cities.
  • Digitally Enabled the Home Service Store after identifying the audience's online behavior.
  • Social engagement plan with his customers for enhanced remembrance.
  • Marketing Automation Strategy based on Innovative Email Campaign that increased new orders.
  • Continuously optimized Customer Experience by analyzing real-time user exit funnels.
  • Real-time site dashboard to monitor and analyze over 14 User Acquisition and Brand Management metrics.

Services Offered

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User Acquisition
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Brand Management
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Marketing Automation

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