The Client
The Canadian Cellphone Provider is the third-largest cellphone provider in Canada that sells wireless services in Canada on its numerous networks and operates a sub-brand that targets high school, college, and university students.
The Challenge
The client wanted us to procure new agile talent who could develop new strategies and help Telus grow. Alongside they also wanted us to assist them by digitizing their workforce to
- Improve workforce productivity by streamlining their new customer registration process.
- Help HR and management processes get a better insight into their employee's daily work.
- Speed up important tasks where needed.
- Manage human errors.