Capture customer reviews
Respond to their sentiments online
Perform trend analytics on the reviews published
Are SETUP for increased brand equity and referrals.
Do You Know If Your Digital Presence Is Optimized For Traffic and Leads ?
Ability to attract and acquire authentic customer reviews across all social channels.
Our review management platform is the most effective and flexible review acquisition system,
Email, text and MMS drip campaigns.
Easily upload contacts, schedule campaigns or trigger via API.
Custom drop-shipped printed cards.
Deliver personalized, localized campaigns at any scale.
Effectively optimize which social channels reviews matter and channel responses appropriately.
With the ability to choose which social channels are most important to you reputation, you get to focus your resources and responses tailored to respective social channels you choose to remain relevant for.
Protect your reputation with a setup that proactively catches unhappy customers for offline recovery.
A simple system to proactively collect and use feedback from all of your customers. Activate happy customers to share the good word where it matters. Reach unhappy customers before they bad-mouth your business. Give your team the time and intel to turn a negative customer experience around.
Monitor each social channel and setup auto triggers to the right set of team members for appropriate customer management action based on reviews.
With a simple listening interface, you get real-time view on what customers are talking and interacting about your product/service. This will give you valuable insights to setup workflows for capturing and responding to relevant chatter as appropriate to your business reputation enhancement.
Central command center to listen and respond to all reviews with a personalized message.
We'll set-up a platform for you to draw more local reviews into an addressable marketing module with a completely integrated response solution.
Our solutions will assist you to Acquire, Manage and Use customer reviews from around the Web.
And, Cover all of the third-party publishers that matter.
Stop being held hostage: Build your reputation and visibility on popular websites and with your own listings.
With an end-to-end real-time insights on our LIVE dashboard. You get all-in-one actionable analytics with the only system on planet earth that combines - conversation tracking, click map analysis, content engagement analytics, user flow and behaviour tracking - to give you recommendations on brand management, content and user engagement rhythm.
need help, we are a phone call away 24x7 available for high priority support requests.
With anytime, anywhere access to a three tier phone/email support model. For all Priority 1 tickets, we will work with you over phone non-stop till the issue is remediated or solved to your satisfaction. Priority 2 tickets are usually picked up within 4 hours and all Priority 3 tickets are responded usually by next business day.
Industry – Printing
Industry – Healthcare
Industry – Home Services
Industry – Retail
With a dedicated Digital Strategist assigned to your account who’s working closely with our technology partners. You are rest assured of your return on investment on your marketing dollars being spent on your business goals.