Manufacturing Industry case Study - Testing House
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Epik Solutions Contact Number
28%
Rise in
User Acquisition
19%
Increase in
Brand Awareness
100%
Local Language Messaging

The Client

As a total test service provider (TTSP) for the electronics industry, Testing House develops and delivers critical tests for a worldwide clientele. Offering ISP Programming and Boundary Scan, DFT, FT, ICT and IOLT, the company designs, engineers, and integrates these evaluations. Testing House helps clients determine the best testing strategies and performs assessments with accuracy and consistency.

The Challenge

Testing House was struggling to create a brand tonality in its properties that was a true reflection of the firm’s national and international work. The existing digital presence was rudimentary and causing customer usability issues. Testing House-also wanted to heighten its brand awareness in the manufacturing markets of Malaysia, South America and China. We were charged with tackling these challenges, along with developing and designing a comprehensive User Acquisition strategy focused on key markets in the United States.

Solutions Provided

  • A customized solution that displayed the brand’s message in local languages.
  • A full Customer Experience Transformation, leveraging insights from browsing preferences and other User Analytics.
  • A User Acquisition Strategy that targeted key markets and professional demographics in the United States.
  • A Brand Awareness Campaign for the manufacturing markets of Malaysia, South America, and China.

Impact On Brand

  • Our strategic User Acquisition Plan helped the awareness of the brand grow by 57%.
  • Our post across all Digital Channels helped raise audience engagement grow by 45%.
  • Our Marketing Automation plan reduced the marketing budget by 30%.
  • Our plan of strategic marketing increased relevant inquiries by 45%.
  • Our real-time dashboard analyzed over 25 Key Marketing Automation Indicators providing the brand with Improved Agility.

Make Your Business Transformation a Reality

The power of today's new digital landscape is vast and growing. We are here to help you make a statement with a team that spans media, strategy, digital, data consulting, social media and workforce transformation.

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